Process

From the first dot to the full stop.

Every project follows the same five stops. You always know where we are, what comes next and what we need from you, and you see working software long before launch.

How we work

Five stops. No surprises.

  1. Workshops with the people who will use the system. We map your processes, data and the tools you use today.

    You get: A written scope, a list of what changes for each team, and a plan with dates.

    1–2 weeks

  2. We design the flows and screens and test them with your team as a clickable prototype.

    You get: A prototype you can click through, and screens your team has already tried.

    2–4 weeks

  3. We build in two-week sprints. Every other week you see working software, not a status report.

    You get: A staging link you can use any time, sprint demos, and a shared roadmap you can comment on.

    6–16 weeks

  4. We move your data, train your team and switch over without stopping your business.

    You get: Migrated data, trained users, and a go-live day we plan together.

    1–2 weeks

  5. We host, monitor and update the system, and keep improving it as your business changes.

    You get: A Care plan, and your services, renewals and invoices in the client portal.

    Ongoing

What we do

Workshops with the people who will use the system. We map your processes, data and the tools you use today.

What you get

A written scope, a list of what changes for each team, and a plan with dates.

Typical length

1–2 weeks

Stop by stop

What happens, and what we need from you.

  1. 01

    Discover

    We map how your business really runs.

    1–2 weeks
    What we do
    Workshops with the people who will use the system. We map your processes, data and the tools you use today.
    What we need from you
    A few hours with the people who will use the system, a look at the tools and spreadsheets you use today, and one person who can make decisions.
    What you get
    A written scope, a list of what changes for each team, and a plan with dates.
  2. 02

    Design

    Flows and screens you can click before we write code.

    2–4 weeks
    What we do
    We design the flows and screens and test them with your team as a clickable prototype.
    What we need from you
    Feedback on the prototype from the people who will use it, a few days after each review.
    What you get
    A prototype you can click through, and screens your team has already tried.
  3. 03

    Build

    Two-week sprints with working demos.

    6–16 weeks
    What we do
    We build in two-week sprints. Every other week you see working software, not a status report.
    What we need from you
    Someone at the demo every other week, and quick answers when a question comes up.
    What you get
    A staging link you can use any time, sprint demos, and a shared roadmap you can comment on.
  4. 04

    Launch

    Data migration, training and go-live.

    1–2 weeks
    What we do
    We move your data, train your team and switch over without stopping your business.
    What we need from you
    The data to move, time for training, and a go-live date that suits the business.
    What you get
    Migrated data, trained users, and a go-live day we plan together.
  5. 05

    Care

    Hosting, monitoring, updates. We stay.

    Ongoing
    What we do
    We host, monitor and update the system, and keep improving it as your business changes.
    What we need from you
    Tell us when the business changes, so the system can change with it.
    What you get
    A Care plan, and your services, renewals and invoices in the client portal.
Care

We don't disappear after launch.

We host, monitor and update what we build. Your services, renewal dates and invoices are always one login away.

  • Hosting & monitoringServers we run and watch.
  • Domains & SSLRenewed before they lapse.
  • MaintenanceUpdates, fixes, small changes.
FAQ

Questions we hear first.

Straight answers before you fill in the form. If yours isn't here, ask us below.

You do. The source code, the data and the accounts are yours from day one, and we hand over everything if you ever move on.

Yes. We can sign yours or send ours before the first detailed conversation.

Yes. We can integrate with it, migrate your data out of it, or replace it step by step without stopping your business.

Most projects take 10–24 weeks, depending on their size. After the first workshop you get a written plan with dates.

Weekly calls, a shared channel and sprint demos. We agree on overlapping hours at kickoff.

We stay. A Care plan covers hosting, monitoring and updates, and you see every renewal and invoice in your client portal.

Start a project

Every project starts with a dot.

Fill in the blanks. We reply within one business day.

Hi, I'm from . We need to . We'd like to launch with a budget of about . Reach me at
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